ibeth Privacy Policy – How Your Personal Data Is Handled

This Privacy Policy applies to all individuals who visit, register on, or interact with the ibeth platform at ibeth.vip, whether you are based in Metro Manila, Cebu, Davao, or anywhere else across the Philippines. It covers personal data collected through account registration, gameplay activity, deposits and withdrawals, customer support interactions, and general browsing of the platform. By creating an account or continuing to use ibeth, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should discontinue use of the platform and contact support to close your account. This policy is written in plain Philippine English so every Filipino player can understand exactly how their information is handled.

When you register an account on ibeth, we collect personal details including your full name, date of birth, email address, mobile number, and a government-issued identification document to verify your identity and confirm you meet the minimum age requirement of 21 years. During normal use of the platform, we also collect transactional data such as deposit amounts, withdrawal requests, betting history, and game session records — this information is necessary to operate your account correctly and resolve any disputes that may arise. We collect technical data automatically when you access ibeth, including your IP address, device type, browser version, operating system, and session timestamps, which help us detect fraud, maintain platform security, and improve the overall experience for Filipino players. If you contact our support team, we retain records of those communications, including the content of your messages and any documents you submit, so we can provide consistent and accurate assistance. We may also collect information about how you navigate the platform — such as which pages you visit and how long you spend on them — to help us understand what Filipino players find most useful and to improve our content and features over time.

ibeth uses the personal information we collect primarily to operate and maintain your account, process your deposits and withdrawals in Philippine pesos, verify your identity in line with regulatory requirements, and deliver the sports betting, bingo, and casino-style entertainment services you have signed up for. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — and you cannot opt out of these service communications while your account remains active. Your data also helps us comply with our obligations under Philippine law, including anti-money laundering checks and responsible gaming monitoring, which protect both you and the integrity of the platform. We may use aggregated, anonymised data about how players use ibeth to improve platform features, fix technical issues, and develop new content — this data cannot be used to identify you individually. ibeth will never sell your personal information to third-party advertisers or marketing companies, and we will not use your data for any purpose that is incompatible with the reasons it was originally collected without first obtaining your explicit consent.

ibeth does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform — for example, payment processors who handle your deposits and withdrawals, identity verification providers who confirm your documents, and technology partners who support our platform infrastructure — but these providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your personal information to Philippine regulatory authorities, law enforcement agencies, or courts when we are legally required to do so, or when disclosure is necessary to prevent fraud, protect the safety of other players, or enforce our Terms and Conditions. In the event that ibeth undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same privacy protections described in this policy. At no point will your data be shared with any party in a way that is inconsistent with this Privacy Policy or applicable Philippine data protection law.

ibeth retains your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations — in most cases this means account records are kept for a minimum of five years following account closure. Transaction records, including deposit and withdrawal history and betting activity, are retained for the period required by applicable anti-money laundering and gaming regulations. If you request that your account be closed, we will deactivate your account promptly, but we are legally required to retain certain records even after closure and cannot delete them on request where a legal retention obligation applies. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you have questions about how long a specific category of your data is retained, you can contact our support team at [email protected] for clarification.

Under Philippine data protection law, you have the right to access the personal information ibeth holds about you, to request corrections if any of that information is inaccurate or incomplete, and to request the deletion of data that is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. You also have the right to object to certain types of processing, to request that we restrict how we use your data while a dispute is being resolved, and to receive a copy of your data in a portable format where technically feasible. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity — we will respond within the timeframe required by applicable Philippine law. If you believe that ibeth has not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. ibeth takes all privacy complaints seriously and will investigate and respond to any concern raised in good faith.

ibeth uses cookies and similar tracking technologies to keep you logged in to your account, remember your preferences, and ensure the platform functions correctly across sessions on both desktop and mobile devices. We also use analytics cookies to understand how Filipino players navigate the platform, which pages are most visited, and where technical issues may be occurring — this data is collected in aggregated form and is not used to identify you personally. You can control cookie settings through your browser preferences; however, disabling certain cookies may affect the functionality of the ibeth platform, including your ability to stay logged in or complete transactions smoothly. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of ibeth.vip. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this section.

ibeth may update this Privacy Policy from time to time to reflect changes in our data practices, updates to Philippine law, or improvements to the platform. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect, giving you the opportunity to review the updated policy. The effective date at the top of this page will always reflect when the policy was last revised. Continued use of the ibeth platform after a policy update constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to discuss your options. We encourage all Filipino players to review this page periodically to stay informed about how their data is being protected.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ibeth handles your personal data, please reach out to our support team by email at [email protected]. We aim to acknowledge all privacy-related enquiries promptly and to provide a full response within the timeframe required by Philippine data protection law. When contacting us, please include your registered email address and a clear description of your request so we can assist you as efficiently as possible. You may also find answers to common questions about your account and data on the FAQ page. ibeth is committed to being transparent and responsive on all matters relating to the privacy of Filipino players.